Privacy & Cookie Policy

Dr. Ashley de Luna

1. Information We Collect

We collect information necessary to schedule appointments and provide services, including:

  • Name, email, phone number

  • Date of birth and gender

  • Address

  • Appointment details, including reason for visit

Health-related information may be considered Protected Health Information (PHI).

2. How We Use Your Information

Information is used to:

  • Schedule and manage appointments

  • Communicate regarding care, follow-ups, and logistics

  • Maintain clinical and administrative records

We do not sell or share personal information for advertising purposes.

3. HIPAA Compliance

When applicable, health information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Online forms are not a substitute for secure patient portals, and no guarantee of absolute security can be made.

4. Analytics & Cookies

This site uses Squarespace Analytics.

  • No advertising cookies or third-party trackers are used.

  • Analytics data is aggregated and non-identifying.

5. Email & SMS Communications

Emails may include appointment-related messages, follow-ups, and educational or marketing content. SMS messages are used only for notifications when consent is given.

6. Data Security

Reasonable safeguards are in place to protect personal information, though no system can be guaranteed 100% secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to legal and record-keeping requirements.